Thank you for supporting our crowdfunding campaign for the Wudu Cup on the LaunchGood platform. We appreciate your pledge and your trust in our product. Please read this refund policy carefully to understand our commitment to you, our valued backers.

1. Pledge Refunds Prior to Campaign End:

If you've pledged support to our campaign on LaunchGood but wish to cancel your pledge before the campaign's end date, you can do so directly through the LaunchGood platform. LaunchGood allows backers to cancel their pledges during the active campaign. Please refer to LaunchGood's terms and conditions for information regarding this process.

2. Pledge Refunds After Campaign End:

Once our campaign has ended, we will not be able to issue refunds for pledges made. This is because your contributions are essential to our ability to produce and deliver the Wudu Cup to you and other backers. Your pledge is used directly to support the development, production, and distribution of the product, and we rely on your contributions to make our campaign a success.

3. Product Delivery:

Please note that the Wudu Cup is a crowdfunding project, and delivery timelines can vary. We will make every effort to fulfill your order within the estimated delivery window as mentioned on our campaign page. However, unforeseen circumstances may occasionally cause delays. In such cases, we will communicate with you through updates on our LaunchGood campaign page.

4. Defective or Damaged Products:

We stand by the quality of our product. If you receive a Wudu Cup that is defective or damaged, please reach out to us within 3 days of receiving your order. We will work with you to replace or repair the product at no additional cost to you.

5. Contact Us:

If you have any questions or concerns regarding your pledge or our campaign, please contact us through the Contact page on our site or by emailing us at contact@wuducup.com. We will do our best to address your inquiries promptly.

By pledging support for our Wudu Cup campaign, you agree to abide by this refund policy. We greatly appreciate your support and enthusiasm for our product, and we are committed to delivering a high-quality item to you.

Thank you for being a part of the Wudu Cup journey. Your support makes a significant difference in bringing this project to life.