Privacy Policy

1. Business Information

2. Data Collection

We collect the following types of personal information from our customers:

  • Name
  • Email address
  • Shipping and billing address
  • Payment information (processed securely through our payment gateway)
  • Order history and preferences
  • Communication preferences

We collect this information through our website, cookies, and interactions with customers.

3. Data Usage

We use customer data for the following purposes:

  • Order processing and fulfillment
  • Customer support and communication
  • Personalization of user experience
  • Marketing and promotional activities (with customer consent)
  • Legal compliance

We do not sell or share customer data with third parties for marketing purposes without explicit consent.

4. Data Protection

We take data security seriously. We implement security measures, including encryption and regular security audits, to protect customer data from unauthorized access or breaches.

5. Cookies and Tracking

Our website uses cookies to enhance the user experience and collect data for analytics. Customers can manage cookie preferences through their browser settings.

6. Third-Party Services

We use the following third-party services on our Shopify store:

  • Payment processing (e.g., Stripe, PayPal)
  • Analytics and website optimization (e.g., Google Analytics)
  • Email marketing (e.g., Mailchimp)

These third parties have their own privacy policies, and we encourage customers to review them.

7. Data Retention and Deletion

We retain customer data for as long as necessary to fulfill the purposes mentioned above or as required by applicable laws. Customers can request data deletion by contacting us at contact@wuducup.com.

8. User Rights

Customers have the following rights regarding their personal data:

  • Access: Customers can request access to their personal data.
  • Correction: Customers can request corrections to inaccurate or incomplete data.
  • Deletion: Customers can request the deletion of their data, subject to legal requirements.
  • Opt-Out: Customers can opt out of marketing communications at any time.

Customers can exercise these rights by contacting us at contact@wuducup.com.

9. Updates and Communication

We will notify customers of any changes to this privacy policy through our website. For privacy-related inquiries or questions, customers can contact us at contact@wuducup.com.

10. Legal Compliance

We comply with the UK Data Protection Act 2018 and the EU General Data Protection Regulation (GDPR) where applicable.